FAQs


How long does shipping take?

At Kase Kingz we ship next business day.

Shipping takes about 4-7 business days to get to the order destination. Sometimes it takes longer depending on your location and our shipping service (USPS).

We also offer a priority service where the order takes about 3-4 business days to ship to the order destination.

With orders sometimes there will be a longer delay with USPS, once we have shipped the item out we are at mercy with the carrier. We cannot guarantee the time frame.

A business day is considered every official working day of the week. Another common term is working day. Typically, these are the days between and including Monday to Friday and do not include public holidays and weekends.

DURING THE HOLIDAYS SHIPPING TIMES COULD BE DELAYED DUE TO THE MAIL CARRIER.

International orders take about 2-3 weeks for the shipment to be delivered.

How do I track my shipment?

When your order ships you will receive an email from us with your tracking number.

My order is taking longer than expected.. What should I do?

Once we ship an item it is in the mail carriers hands to deliver the product to you. At times the mail carrier can be delayed. If the order is delayed you're more than welcome to give the carrier a call in regards of your shipment.

Will Kase Kingz have more designs?

Of course! We are always looking to add more designs. Please follow us on Facebook, Twitter and Instagram to stay up to date.

I ordered a back-ordered case how long will it take to come in?

When you order a back-ordered case the date attached to the product when you purchase is the approximate ship date for the case. At times it could ship out earlier or sometimes a little later than that.

Do you do custom designs?

Sorry we do not at the moment but we are working towards this in the future.

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